03Operational clause
Bookings and Payment
Booking requests may be made by consultation request, email, or phone. A booking is not confirmed until the requested details have been reviewed, the route and tastings have been confirmed, and any required payment arrangement has been completed. Where a deposit or other payment is requested, the applicable amount will be communicated before confirmation.
04Operational clause
Service Conditions
Tour arrangements are based on the agreed group size, route, and tasting plan. The company may decline or adjust a request where venue availability, dietary information, guide language, or route suitability cannot be confirmed. Access to third-party venues is not guaranteed, and transport, accommodation, tickets, and similar services are not included unless expressly stated in writing.